Privacy Policy
Your privacy and data protection are our top priorities
Last Updated: January 2025 | Effective Date: January 1, 2025
Midan Financial ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
As a financial institution licensed by the Central Bank of the UAE and operating in the Dubai International Financial Centre (DIFC), we comply with all applicable privacy laws and regulations, including the UAE Data Protection Law and DIFC Data Protection Law.
Personal Information
- Name, address, phone number, and email address
- Date of birth and government-issued identification
- Employment information and income details
- Financial information and account details
- Transaction history and banking preferences
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Website usage patterns and preferences
- Location data (with your consent)
- Cookies and similar tracking technologies
Third-Party Information
- Credit bureau reports and scores
- Identity verification services
- Anti-money laundering databases
- Public records and government databases
Primary Uses
- Provide banking services and products
- Process transactions and payments
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Assess creditworthiness and risk
Secondary Uses
- Improve our services and website
- Provide customer support
- Send important account notifications
- Offer relevant products and services
- Conduct market research and analytics
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
When you explicitly authorize us to share your information
Service Providers
Trusted third parties who assist in providing our services
Legal Requirements
When required by law, regulation, or court order
Business Transfers
In connection with mergers, acquisitions, or asset sales
We implement industry-leading security measures to protect your personal information:
Encryption
256-bit SSL encryption for all data transmission
Access Controls
Strict access controls and authentication
Monitoring
24/7 security monitoring and threat detection
We use cookies and similar technologies to enhance your browsing experience and provide personalized services.
Essential Cookies
Required for website functionality
Analytics Cookies
Help us improve our website
Marketing Cookies
Personalize your experience
Access Rights
- Request access to your personal data
- Obtain copies of your information
- Understand how we use your data
Control Rights
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer.
Data Protection Officer
Email: privacy@midanfinancial.com
Phone: +971-4-123-4567
Address: Dubai International Financial Centre
Dubai, UAE
Response Time
• Privacy inquiries: 5 business days
• Data access requests: 30 days
• Correction requests: 15 business days
• Deletion requests: 30 days