ADCB Insured - Licensed by Central Bank of UAE

+971-4-123-4567SWIFT: MIDNAEADXXX

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a culture of Golden Rule-based core values.

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Frequently Asked Questions

Find quick answers to common questions about our banking services, accounts, and digital platforms.

Browse by Category

Select a category to find answers to your specific questions.

Account Services

Questions about opening accounts, fees, and account management

12 Questions

Digital Banking

Mobile app, online banking, and digital service questions

8 Questions

Loans & Credit

Information about loan applications, rates, and payments

10 Questions

International Services

Wire transfers, foreign exchange, and offshore banking

6 Questions

Security & Fraud

Account security, fraud protection, and safety measures

7 Questions

General Support

Contact information, hours, and general assistance

5 Questions

All Questions

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Frequently Asked Questions

Browse by Category

All Questions

How do I open a new account with Midan Financial?

What are the monthly maintenance fees for different account types?

What types of accounts do you offer?

What is the minimum balance requirement?

How do I open a joint account?

How do I close my account?

What are your current interest rates?

How can I get my account statement?

What are the transaction limits on my account?

How can I upgrade my account?

What benefits come with premium accounts?

How secure is my account?

How do I reset my online banking password?

How secure is your mobile banking app?

How do I register for online banking?

What features are available in the mobile app?

How do I set up biometric login?

Which devices are compatible with your mobile app?

What digital services do you offer?

How often is the mobile app updated?

What are the eligibility requirements for a personal loan?

What are your current loan interest rates?

What documents do I need for a loan application?

How long does loan processing take?

What are the loan repayment options?

Can I pay off my loan early?

How do I apply for a loan top-up?

Is loan insurance mandatory?

How do I use the loan calculator?

Can I refinance my existing loan?

What are your international wire transfer fees and processing times?

How do I open a multi-currency account?

What are your foreign exchange rates?

Can I use my card internationally?

How do I open an offshore account?

What are the fees for international services?

What should I do if my debit card is lost or stolen?

How do you protect my account from fraud?

What security measures are in place?

How do I report suspicious activity?

How often should I change my password?

How can I protect my card from fraud?

What are the best practices for online banking security?

How can I contact customer service?

What are your branch operating hours?

How do I file a complaint?

How can I provide feedback?

What should I do in case of an emergency?

Still Need Help?